THE first McDonald’s in Dundee with three self-order kiosks has been completed by fast fit-out and construction experts Pacific Building.
The diner on Tayside underwent a £300,000 makeover to bring it into line with the company’s “Restaurant of the Future” concept.
During a five-day shutdown, the restaurant on Longtown Road went through a thorough refurbishment programme that involved:
The double-sided kiosks, allied to a tablet-based menu system, allows McDonald’s to refresh the customer experience by offering imaginative ordering options.
With the self-order kiosk, the customer uses a touch screen to select their menu choices and then pays by credit or debit card via a keypad.
They are then given a receipt with an order number and they take that to the collection point to wait for their food to arrive.
All other McDonald’s eateries in the city that feature the SOKs, only have two to speak of, making the Longtown Road outlet unique at the time of publication.
The City of Discovery indeed!
More information and case study here.