Pacific Building
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Gleneagles Hotel corridor upgrade

11th April 2011

Client:
The Gleneagles Hotel

Location:
The Gleneagles Hotel, Perthshire

Value:
£500,000

Timescale:
16 weeks

Design Team:
Sedley Place Architects, CBA QS

Challenge

Renowned for being one of the world’s most luxurious resorts, Gleneagles wanted to ensure that they retained their prestigious reputation by upgrading and modernising the corridors, stairs and circulation areas of all three floors of their five-star hotel.

Over a number of years, the hotel has refurbished the majority of its rooms and suites on a room-by-room basis. However, due to the disruption that would be caused, they had, until now, avoided any works to common areas and corridors.

Nevertheless, as these areas are critical to the first impressions created for guests, it was imperative that the high decorative standards set inside of the rooms continued throughout the hotel to ensure continuity and an untarnished experience of the guests’ surroundings.

Approach

The hotel continued to trade while the works were carried out, and, due to the nature of the work involved, it was essential that guests were segregated from the operations.

Working closely with hotel staff, disruption to guests was minimised by the creation of temporary routes and the sectioning off of certain portions of corridors. Works were also phased, in order to incorporate areas afforded by the hotel. it was imperative that the schedule of works did not slip, as rooms were often booked out on the day after planned handover, meaning that keeping to timescales was crucial.

This meant that any unplanned activities had to be absorbed into the timeframe.

Result

The bright colours and the modern features of the refurbished corridors have transformed the hotel and they continue to delight guests. The works represent an ongoing relationship between Gleneagles and Pacific Building, demonstrating our ability to meet five-star standards.

Gleneagles is more than just a hotel – the name itself has become a brand promise. Our job was to ensure that the promise was kept as work progressed and that it will continue to be delivered even more effectively for years to come.

Pacific Building Accreditation