Fast forward to McDonald’s, Bellshill

ONE of the McDonald’s restaurants pioneering the new “Fast Forward drive-thru” has been delivered by Pacific in Bellshill, Lanarkshire.

The principle behind the concept is to cut queuing times for customers by providing  third service window.

Under the previous set-up, customers placed their orders, then drove up to a window where they picked up their food.

Now a third window comes into play if orders aren’t ready.

The drive-thru is an important revenue generator for fast-food chains – McDonald’s gets about 70 per cent of its sales from them.

McDonald’s spokeswoman Lisa McComb said: “It will enable us to better serve more customers quickly.”

For Pacific Building, the project was a standard, medium-sized internal fit-out but with the addition of a side-by-side drive-thru third window.